Shipping policy

SHIPPING POLICY

Thank you for shopping with ROVE.

Order Processing  
Orders are typically processed within 1 to 3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping Times  
Estimated delivery times vary based on your location and carrier conditions. Most orders are expected to arrive within 8 to 12 business days after shipment, though delays may occasionally occur.

Please note that shipping times are estimates only and are not guaranteed.

Shipping Confirmation and Tracking  
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Delays  
We are not responsible for shipping delays caused by carriers, weather, customs, incorrect shipping information, or other circumstances outside our control. If your package is significantly delayed, contact us at mapaye.isb@gmail.com and we will do our best to help.

Incorrect Shipping Information  
Please make sure your shipping address is accurate before submitting your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Damaged Packages  
If your order arrives damaged, defective, or appears to be lost in transit, please contact us at mapaye.isb@gmail.com as soon as possible so we can review the issue and help make it right.

Order Issues  
If you have any questions about your order or shipping, please contact us at mapaye.isb@gmail.com.

Contact  
ROVE  
mapaye.isb@gmail.com